Becoming a client

If there is more than one designated person in charge of sales at your firm, we suggest you use the "Organisme et personne chargée de la vente" (Body and person in charge of the sale) account to allow for two or more people to share information. If you are the sole person in charge of sales at your firm, you should select "Personne chargée de la vente" (Person in charge of the sale). In both cases, you will still be able to add the names of persons who may file notices on your behalf. 

The "Personnel administratif" (Administrative personnel) account is used to prepare notices for the person in charge of the sale. The account cannot be used to act as a person in charge of the sale.

Preparing notices of sale

You must first open a sale file and provide all the relevant information (general information, property to be sold, attached photos and files, if any). The "Activité de vente" (Sale) tab can then be used to prepare all the notices pertaining to that sale.

First click outside of the field to enable the saving function, then click on the "Enregistrer" (Save) button at the bottom of the page.

Yes. Once you are done describing a good, hit the "Tab" key on your keyboard, then press "Enter". The good will transfer to the right-hand column and the cursor will return to the "Description" section, ready for the next item.

Under the "Biens" (Goods) tab of the sale file, just select the list of goods and click the "printer" icon.

Under the "Biens" (Goods) tab, in the "Information détaillée" (Detailed information) section, select the picture of your choice and click on the star icon

You can attach up to 20 pictures to a sale file. The maximum allowed picture size is 5 Mb. When the picture size exceeds 5 Mb, the system automatically excludes and parks the picture.

A file can be attached to a sale only if the sale is conducted by way of a call for tenders. The attached document will constitute the call for tenders.

Just click on "Rétablir" (Restore) at the bottom of the page. All the information will revert to the latest published version.

It is not possible to add goods to a sale once the notice of sale has been published.  You must publish a new notice of sale.

No. The date of a sale by agreement can be added only on the notice of completed sale, in other words once the sale has taken place.

Once a notice of sale has been published, a receipt will be placed in the digital mailbox of the person in charge of the sale, or that person's representative. The publication date and reference number of the notice of sale will be indicated on the receipt. The receipt and the detail provided in the notice of sale can be use to prove that the notice of sale was published on a specific date.

The date of publication of the notice also appears when the register is consulted, at the bottom of the page to the right of the PDF file.

Preparing other notices

You need to modify the status of the sale by choosing "Suspendue" (Stayed) in the drop-down menu.  The system will ask you to confirm the change of status from "À vendre" (For sale) to "En suspens" (Stayed). You must then submit that notice. The status of the goods must be set to "En suspens" or "Retiré" (Removed) in order for a notice of stay to be submitted.

You need to modify the status of the sale for the selected good or goods by choosing « En suspens » in the drop-down menu, click on "Enregistrer" (Save), then on "Transmettre" (Submit) at the bottom of the page. A notice of stay will be published for the selected good or goods, but the sale will remain "En cours" (In progress) for the other goods.

The publication of a notice of lifting of stay is only possible if the sale may take place within the time period that was set in the original notice of sale. Otherwise, the publication of a new notice of sale is required. The way to publish the notice will depend on the status of the sale:

  • If the status of the sale is "Suspendue" (Stayed), replace it by "En cours" (In progress) and modify the status of relevant goods to "À vendre" (For sale);
  • If the status of the sale is "En cours" (In progress), modify the status of relevant goods from "En suspens" (Suspended) to "À vendre" (For sale).

Click on "Enregistrer" (Save) then "Transmettre" (Submit) at the bottom of the page.

This requires the publication of the following, in the order indicated:

  • a notice of lifting of a stay, returning the status of the sale to "En cours" (In progress) and the status of the goods to "À vendre" (For sale). When the request is submitted, a message will state that it is not possible to change the status to "En cours" (In progress) while having goods marked "À vendre" (For sale) in a lapsed sale. This message should be ignored;
  • a notice of non-sale, by indicating the status of the goods as "Non vendu" (Not sold);
  • a new notice of sale by auction. The list of goods will become available.

For a sale involving a single good, it is preferable to describe the good again when publishing a new notice of sale.

Just change the status of the sale to "Effectuée (Completed) and fill out the section "Prix total de la vente" (Total sale price) under the "Modalités" (Method) tab. From the options in the drop-down menu, status of goods must be modified to reflect the results of the sale. It is also recommended to list the sale price for each item. If the status of a good is set to "Non représenté" (Unrepresented), it will be displayed as "Non vendu" (Not sold).

Click on "Enregistrer" (Save) then "Transmettre" (Submit) at the bottom of the page.

A notice of completed sale must be published no later than 6 months after the date of the auction. If no notice has been published by that date, the notice of sale will be removed from the register.

Yes. When the sale does not concern all the immovable property, a notice of completed sale should be published and the status "Non vendu" (Not sold) should be indicated in the description of each item of immovable property that has not been sold. If an item of immovable property must then be identified in a new notice of sale, it is preferable to contact client services.

Simply change the status to "Non-vente" (Non sale) and confirm goods status replacement from "À vendre" (For sale) to "Non vendu" (Not sold). Click on "Enregistrer" (Save) then "Transmettre" (Submit) at the bottom of the page.

A notice of non-sale must be published no later than 6 months after the date of the auction. If no notice has been published by that date, the notice of sale will be removed from the register.

It is used to correct or update already published notices of sale or notices of completed sales.

For a notice of sale, the following elements can be modified: charges and terms and conditions of the sale, court record number, debtor or creditor name, the category of goods, reserve price, photographs of goods, name and contact information of the person conducting the sale or person to contact to obtain information on the sale, content under the heading "Autres mentions utiles" (Other references) and information on the submission of a tender in a notice of sale through a call for tenders.

With a notice of completed sale, the following elements may be modified: the fact that a good has been sold or not, the sale price and the content of the heading "Autres mentions utiles" (Other references).

To change the name and contact information for the person in charge of the sale, it is necessary to contact client services. On the exercise of a hypothecary right, a copy of the judgment authorizing the change of the person in charge of the sale will be required.

No. The date cannot be changed once the notice of sale has been published. Instead, a notice of non-sale must be published and the status must be changed to "Non vendu" (Not sold). A new notice of sale can then be published with the correct date.

No. The person in charge of the sale must determine if the erroneous description is likely to compromise the validity of the sale and if it requires the publication of a new notice of sale (fee applicable).

In the "Information générale" (General information) section of the sale file, the name of the creditor or debtor can be added by clicking on the "+" sign to the right of the relevant list. The court record number is always linked to the creditor. If there is more than one court record number for the same creditor, the creditor must be designated for each court record number.

If the notice of sale has already been published, a notice of modification must be published to ensure that the changes made to the file are published in the register.

It is used to identify the location of the goods on a map.

  • Sale by mutual agreement or by a call for tenders: since there is no place of sale, an address should be added to identify the location of the goods. This will ensure that a search by place or by distance will produce a result.
  • Sale by auction: in addition to the address of the place of sale (which is compulsory), the address where the goods are located should be added, if different from the place of sale. A search of the register by place or by distance will then allow the location of the goods to be identified. If no address is provided for the location of the goods, the map will indicate the place of sale by default.

The address where goods are located can be changed at any time.

However, to change the location of a sale by auction or the address of immovable property, a new notice must be published (fee applicable).

Consultation of the register

The easiest way to do this is to select one or more categories of goods by clicking on the appropriate symbols. Other search criteria can be added: keyword, location, date of sale, etc.

A keyword search can only be used in the "Description des biens" (Description of goods) field. If more than one keyword is used in the search, it will return only the notices including all of the keywords.

When dates are entered under the headings "À partir du" (From) and "Jusqu’au" (To), the search will return all sales with the status "En cours" (In progress) during the two dates specified. It is important to note that this will include all notices of sale published, even when the actual sale date is after the date indicated in the "Jusqu’au" (To) field. However, lapsed sales will not be displayed.

For example, a search covering the period from 2017-02-01 to 2017-02-10 will return all sales by agreement that are "En cours" (In progress) and all sales by auction from 2017-02-01.

Six months after the scheduled sale date or after the publication of a notice of completed sale or of non-sale, the notices are removed from the register.

Favourites can be used to receive an electronic alert at the E-mail address recorded in a subscriber's account when new results match the subscriber's search criteria. They can also be used to carry out the same search repeatedly without having to enter all the criteria each time.

In the blue navigation bar at the top of the webpage, click on "Accès client" (Client access). Then, to the right of "Abonné" (Subscriber), click on "Comment obtenir un compte" (How to obtain an account), and complete the identification steps.